How it works for Snuggle Partners

First step: After a client books an appointment, you will immediately receive a text AND an email with the subject line ( for example ) “New Appointment: 1 hour ( Client Name ) on Saturday, January 30, 2016 2:00pm PST with ( Your Name )”. Your client will also receive a copy of this email.

Step two: After you receive this notification, you should text the client ASAP to set-up the initial “get to know you” phone call that was covered in the checklist during the NTP Training. Texting the client ASAP to schedule the initial phone call is mandatory for a booking with all first time clients who you have never seen before. You will want to use your Google Voice phone number to make the call. Giving the client an intial phone call will help them feel comfortable that you are a REAL person and that Snuggle Salon isn’t some internet scam. No later than 24-hours post-booking your client should pay you via one of your payment processors listed in your appointment confirmation email. The client is warned that failure to make this payment no later than 24-hours post-booking will result in forfeiture of their deposit. So, texting the client ASAP after you receive notice of the booking is CRITICAL.

Please remember….the first appointment is 100% refundable for any reason. So, if this is a new client we want to pay extra special attention to them.

Step three:

Finally: Expect several appointment reminders from us —

  • An initial confirmation email ( right away )
  • Email reminder – 48 hours before your appointment
  • Email reminder – 24 hours before your appointment
  • Text message and email reminder – 3 hours before your appointment

Step four:
To complete the appointment cycle please fill out the Client Thank You Email Form. In order to fill out the form, you will need: 1) Client Name, 2) Client email address, 3) Date of service and 4) a description of something sweet, memorable or funny that happened during the session.
Here is the link to the form: https://snugglesalon.com/thank-you-email-form/
Here is an example of the form output: https://snugglesalon.com/thank-you-email/
The email will be sent to your client and to me automatically. This will be your notification that the appointment is complete and Snuggle Salon’s notification that it is time to pay you.