How it works

First step: Choose a Snuggle Partner:

Second step: Schedule an appointment here on the website with the Snuggle Partner of your choice. If you have concerns — just give us a call at +1 (408) 372-8830. We would be more than happy to answer your questions. Here is a handy list of our top 5 most frequently asked questions.

Third step: After booking the appointment you will receive an email with the subject line “New Appointment:  1 hour ( Your Name ) on Saturday, January 30, 2016 2:00pm PST with ( Your Snuggle Partner )”. If this is an “at our location” appointment, this email will contain all the needed information, including the address, about your appointment. Please read this email carefully. It will contain important instructions for the day of the appointment.

Fourth step: If your booking is an “at client location” appointment and you request an initial phone call in the booking form, your selected Snuggle Partner will reach out to you via text to set-up a brief initial phone call. Initial phone calls are a great opportunity get to know your Snuggle Partner and get any questions you may have answered.

If you want an initial phone call with your Snuggle Partner prior to your appointment please email us via the Contact Form and we will connect you and your Snuggle Partner for an initial phone call.

Please remember too….your first appointment MAY be refundable. If you didn’t enjoy your Snuggle Partner or decided that snuggling is not for you, email me via the Contact Form and let me know you would like a first-time-only refund. In your email, we do require that you provide the reason(s) you are requesting the refund. Just a head’s up: We only offer refunds on your first appointment with Snuggle Salon ( not each appointment with a different Snuggle Partner ). And, we DO NOT offer refunds on Same-Day Session appointments booked via this page: https://snugglesalon.com/book-a-same-day-appointment/.

Finally: Expect several appointment reminders from us —

  • An initial confirmation email immediately after booking
    • This email will provide your Snuggle Partner’s contact info and the location address and other important details
  • Email reminder – 24 hours before your appointment
  • Text message AND email reminder – 4 hours before your appointment

Again, please call us at +1 (408) 372-8830 to get your questions answered or email us through our Contact Form. We’d love to hear from you!! heart-icon