Snuggle Salon is a small business — so we don’t have providers sitting at our offices waiting. Short-notice appointments ( same-day appointments ) can be challenging, BUT we do try to accommodate them. To make these appointments workable – we pay our Snuggle Partners more per hour. Same-Day Appointments are a standard session length of 1.5 hours @ $225 in Campbell or at other locations 1.5 hours @ $250. The higher rate is also because these appointments must be negotiated and coordinated in real time by phone or text. Then, the Snuggle Partner must clear her schedule and hurry to make it to the appointment.
Please note: Depending on which Snuggle Partner is available, these appointments MAY involve additional fees for mileage and possibly rental of a snuggle space if you are not near one of our offices. If mileage or space rental is necessary, this will be communicated via text prior to booking.
This should never happen, however, after you have booked, and if we cannot confirm the Snuggle Partner that you have agreed to — a refund or credit will be offered. However, after the session is booked and confirmed with a Snuggle Partner that you have agreed to, and you decide to cancel, a $50 service fee will be charged. Finally, after a Same-Day Appointment is completed, we DO NOT offer refunds on these type appointments.